We also offer traditional Hawaiian luaus. It felt very crowded. This is a perfect place with kids or as a couple. Relax in our comfortable oceanfront larger guest rooms with two queen beds, the Lnai access, and a spacious private balcony. Terms apply. It isn't perfect, but it is really nice and a great place. First, the lobby and pool areas are just gorgeous. 07070 USA Telephone: (201) 902-2000. We loved having you and hope to see you again very soon.With Warmest Aloha,Michelle De Guzman Director of Front Office. It is lovely to read that your stay at the Hokupa'a tower having access to The Lanai with stunning views made for a memorable experience. Now HK$5,871 (Was HK$7,135) on Tripadvisor: The Westin Maui Resort & Spa Ka'anapali, Lahaina. No Foreign Transaction Fees on international purchases. Check here before booking an award fare. Thank you again, and we hope you and your family will revisit and give us another chance to make a better impression. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Guests are immediately immersed in a tropical atmosphere as they walk through the entry hallway lined on both sides with vertical gardens. The Westin Maui Resort & Spa Enjoy the Hokupa'a Tower Experience $50 Daily Resort Credit Hokupa'a Experience $40 Mandatory Daily Resort Fee Included! Make your evening colorful with a specially prepared concoction using fresh local ingredients. One thing that (thankfully) has not changed: The spiraling, 270-foot waterslide at the center of the pool complex that extracts screeches of delight from both children and adults. Our refreshing room designs evoke the ocean's calming waters, ensuring your journey to relaxation and wellness in Maui starts off right. Aurora Crispin was extremely helpful in booking my activities. Certain hotels have resort fees. The state of Hawaii has started to focus on ways tourists and the tourism industry at large can give back to the islands and foster a deeper respect for the wildlife, beaches and unique culture of Hawaii. Book online or call 1 (800) 517-2000. We regret disappointment with the size of our rooms and that you were not able to get a chair by the pool. This is a perfect place with kids or as a couple. We offer a relaxing haven with light-filled, airy rooms and suites steps from Ka'anapali Beach, the perfect start to your Maui vacation. Then you'll spend an hour or two picking up trash and marking litter locations on the datasheet before turning it back into PWF. Unless otherwise noted, optional services such as airfare, airport transfers, shore excursions, land tour excursions, etc. Aloha scottkH6373EQ, Mahalo for acknowledging the outstanding concierge service you received at The Westin Maui Resort & Spa, Ka'anapali. The carpet in our room (850) was basically bubbling from entrance to the patio. Adjacent to the Lanai, the Heavenly Spa was also remodeled with a new entryway, a redesigned waiting room, lounges and locker rooms and a new section that will also be exclusively for guests of the Hokupaa tower. Read More Cultural Experience Prev 01 / 04 Next Lei Po'o Making Ulana Niu/Coconut Weaving Cell phone protection: You can be reimbursed for your costs to repair or replace your damaged or Stolen cell phone up to $800, subject to a $50 deductible, for 2 approved claims per 12-month period when your prior month's wireless bill was paid utilizing an Eligible Card Account. The local farmer's market I visited was also right down the road. The Tower sort of functions like a smaller hotel within the resort. Taxes and fees that are shown are estimates only. This luxury suite is a larger version of the Hokupaa Premier suite. Properties across the United Kingdom are busy creating themed amenities to mark the May 6 coronation of King Charles III. Related: 5 things to know about testing and visiting a reopened Hawaii. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. The Westin is the nicest property in the Kaanapali area. They give you the option of OJ or coffee and then a muffin or croissant or granola. For those that can afford it, it's a unique experience you don't get anywhere else in Kaanapali.". 2 points on all other eligible purchases. Find the right card for you. During a hosted stay in December, I had a chance to stay in the new tower as well as check out a new restaurant from a celebrated Hawaii-born chef and various updated features. and, they offered apps at dinner time which was nice to get a treat prior to going out to dinner and you saved on an appetizer. Adjacent to the lobby, flamingos stand guard in a section of ponds, gardens and waterfalls. This was outstanding for two main reasons - breakfast was free every day which saves a family of 5 about $85 easily per day. The Hokupa'a Experience includes exclusive concierge service, personal guest experience team, exclusive access to The Lanai at Hokupa'a (food and drinks available for an additional cost), complimentary artisanal Hawaiian small bites at breakfast served daily, exclusive access to infinity edge cocktail pools, daily beverage sampling with Lanai mixologist, a close up of Chase the Sunset torch lighting experience, and daily cultural experiences. Saw some good reviews but upon arrival have been nothing but disappointed. Property offers above-average accommodations, service, comfort, facilities and grounds. "She's added more Hawaiian tradition and brought more authenticity to the experiences," Lundberg said. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. We appreciate your feedback and look forward to seeing you again soon. 2 points on all other eligible purchases. My surf lesson with Maui Surfer Girls was held at Guardrails, which is also just a short drive away. The vacation shown is based on availability. Prepare yourself for a unique end-of-the-day experience. The Marriott on the other side of the island does. These north-faced ocean view rooms are flooded with daylight and offer absolute comfort. A cruise tour is a voyage and land tour combination, with the land tour occurring before or after the voyage. They have a remarkable talent for helping and assisting our guests, and we will be delighted to share your compliments with them. Please see our partners for more details. Once you fill out the health questionnaire, you'll be emailed a QR code that is used at the airport to verify your test results and check you in for your trip. If you do decide to travel right now, Westin Maui is open to guests with enhanced cleaning protocols and measures in place to promote social distancing. Other food and beverage offerings include Hale Moolelo, the poolside bar and grill that often features live music; Mahele Market, which offers to-go meals and a sushi bar throughout the day; a Starbucks; and the Hale A, a spot for drinks and small bites near the new adult pool. Feel the Maui trade winds with beachfront views of Ka'anapali Beach and the Pacific Ocean, as well as both Molokai and Lnai islands. Please see our partners for more details. Really? We sincerely apologize for not meeting your expectations with your guestroom and our service. Immediately adjacent to this area is say 15 tables. Whalers village is next door so that gave some options but also long lines. The Westin Maui Resort & Spa, Ka'anapali 2365 Kaanapali Parkway, Lahaina, Maui, Hawaii, USA, 96761 Tel: +1 808-667-2525 Kahului/Maui Distance From Property: 28 Miles Phone Number: +1 808-665-6108 Visit Website Kapalua Airport - Maui Distance From Property: 3 Miles Phone Number: +1 808-872-3830 Visit Website We are delighted you were able to immerse yourself in a total Hawaiian experience; from the spectacular views, ocean waves, fun in our pools, and some live music.Mahalo for being our guest, and we hope to welcome you back soon. Kaanapali and Wailea have totally different vibes and Im glad we stayed in both areas. The adults only pool up above was very pretty and perfect for a calmer atmosphere. Same with happy hour. The text line said that was the only option for coffee. Maui is a beautiful place, and I thoroughly enjoyed my trip mask-wearing and social distancing included. How does this place not have coffee service? Hawaii has such a rich culture, and I was excited to learn that the Westin Maui offers a full lineup of cultural experiences for guests. Here's how to assign its value. For pure, all-inclusive luxury, travel to South Maui to enjoy some alone time on Wailea Beach. Aloha kkoz99, Thank you for taking the time to tell us about your visit. Once you discover how relaxing The Lnai can be, you may want to stay there a little longer. Overall the only complaint i had was they never came in to service or room. The newly reimagined oasis evokes a time when the beach was lined with long, stately blades of pili grass, and winds flowed. Team Marriott, Guest Services / Front Office at The Westin Maui Resort & Spa Ka'anapali, responded to this review. We stayed here for a week and i was sad to leave. First, the lobby and pool areas are just gorgeous. Real-time inventory management and booking software by RealTime Reservation LLC. Public parks line the roads in the Lahaina area, and I was able to grab an evening coffee from a local spot and find a mostly-empty park to watch the sunset my final night in Maui. "We did market research, and we found there was a niche of people who would love to come to Kaanapali, but the available product wasn't at the quality or level they were used to. All Rights Reserved. Go figure.We stayed in a suite in the renovated Hokupaa wing. They now offer the "Lanai" which is a VIP experience for those in the higher end rooms which we were. Copyright 2008-2023 Costco Wholesale. Whalers Village next door provides a walkable shopping experience, but it's only a quick 10-minute drive to the main Lahaina shopping area. We went down for breakfast bites every morning, which consisted of fresh fruit and pastries as well as another small breakfast dish like loco Moco or bacon, eggs and potatoes. The rooms. You can also order food from the downstairs restaurant from the Lanai, which I took advantage of for a more private (and socially distant) dining experience. We spent 5 nights there and the 4 nights at the Hotel Wailea in Wailea. We are elated to know you enjoyed the delicious food and beverages we serve, along with the exceptional service provided by our associates. After the first two days of trying to get a seat at the pool only to see that EVERY seat was reserved with peoples stuff on then even though the towel room doesnt open until 8am. Photo Credit: Courtesy of Westin Maui Resort and Spa, Kaanapali, SEAS TODAY WITH DONDRA Special Travel Weekly Edition. Then the continental breakfastyou are better off getting something at the super market to keep in your room. The location right on Kaanapali Beach and next to Whalers Village was perfect. But it'll also be there waiting to welcome you and your family to the islands for a 2021 or even 2022 getaway. The Tower sort of functions like a smaller hotel within the resort. These rooms feature one king or two queen beds and a sofa bed. To top it off, we were in the adults only pool which I had noticed looked a little green. While there are a ton of great restaurants nearby, those who would rather stick to the resort's options won't be disappointed. With Warmest Aloha,Michelle De GuzmanDirector of Front Office, This is the version of our website addressed to speakers of English in the United States. He was fast and attentive. The Cabana went empty and the hotel lost $2,000 in revenue.The hotel has 2 x open fire pits in the open area. See More Exclusive Access to The Lnai Hokupa'a at The Westin Maui We are sorry for disappointing you as we could not honor your upgrade request to the Hokupaa Tower. He gavd us great suggestions and was so nice! . You can navigate into the Hotel property pages, Costco warehouse locations and Region maps by clicking on the following icons on the map: You can see the names of other important landmarks by pointing your mouse over the following icons on the map: Other room categories and lengths of stay are available. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Quick Points: Use a shopping portal aggregator to maximize online purchases, Your next hotel stay could be better for the planet heres how, Foreign transaction fees: Everything you need to know, 5 reasons to get the Chase Ink Business Preferred Credit Card. If approved for Global Entry, at no additional charge, you will receive access to TSA PreCheck. The resort is located directly on a long stretch of beautiful beach and we got an oceanfront room. All guests staying in the beachfront tower enjoy complimentary access to the Lanai, a second-floor lounge with a bar where breakfast is served and exclusive cultural programming is offered. We were then told to get out bc the pool should have been closed bc the filter was broken and the pool was shocked. We have shared your observations with management and taken appropriate action. To put it mildly, the renovations are stunning. 0.1 miles from The Westin Maui Resort & Spa Ka'anapali Free Wifi Free parking 2022 Aston at The Whaler on Kaanapali Beach View Hotel 1,561 reviews 0.2 miles from The Westin Maui Resort & Spa Ka'anapali Free Wifi Pool Special offer Visit hotel website Marriott's Maui Ocean Club - Molokai, Maui & Lanai Towers View Hotel 2,369 reviews But I still gave a 5 star for the experience we specifically had. More, Aloha Y4000IDtinar,We are pleased that you enjoyed an energizing and fulfilling stay at The Westin Maui Resort & Spa, Ka'anapali. This information is available on our website, and we regret if this was not communicated with you earlier or if you were unaware of it. Copyright 2023 Northstar Travel Media, LLC. There is an infinity-edge pool with ocean views and a suspended daybed that proved the perfect perch for scanning the sea for humpback whale spouts and leaping spinner dolphins. %{= pickUpAgencyName } With so many options close by, I would not recommend staying here. 1 free night award (up to 85,000 points) every year after your card renewal month. Enroll in Priority Pass Select, which offers unlimited access to over 1,200 lounges in over 130 countries, regardless of which carrier or class you are flying. It has become an iconic feature in music from the islands. Lock in the lowest price from these sites. Felt like a Vegas type hotel in Hawaii which may not be for everyone who may want relax & quiet.3. I will not book into the Hokupaa-a wing anymore as it is simply not worth it.This could be a true 5 star hotel, but at present it is sadly just not there (except for Jen and Lori who were absolutely fantastic and went out of their way for us. All rooms include a refrigerator and coffee machine. Wailea. Hokupa'a Extended Lanai Suite - 288 Welcome to your private oasis, this residential suite oers an expansive rooftop terrace featuring your own hot tub, outdoor dining area and several daybeds and sofas for lounging. A new adults-only infinity edge pool has its own dedicated bar and small plates service. The Westin Maui Resort & Spa, Ka'anapali 2365 Kaanapali Parkway, Maui, Hawaii 96761, Learn More about Hokupaa Oceanfront King, Learn More about Hokupaa Oceanfront 2 Queens, Learn More about Hokupaa Extended Lanai King or 2 Queens, Learn More about Hokupaa Premium Ocean View King, Learn More about Hokupaa Premium Ocean View 2 Queens, Learn More about Hokupaa Ocean View King, Learn More about Hokupaa Ocean View 2 Queens, Learn More about Hokupaa Penthouse Suite. Would you spare an opinion for first time Maui visitors who are a little overwhelmed by all the options? The Costco Star Rating assigned to each hotel is only intended as a guideline. The fact that this resort is bookable with points as part of the Marriott Bonvoy program (it's a Category 7 property, so free nights will cost 50,000, 60,000 or 70,000 points depending on availability when you decide to travel) makes it even better. With the completion of the Hokupaa tower and introduction of the Lanai and Waicoco, every space from the porte-cochere to the pool deck at the Westin Maui Resort and Spa is fresh and updated. Pick-Up: %{=pickUpTime} - Drop-Off: %{=dropOffTime}, %{=pickUpAddress} We hope you will reconsider and stay with us again as we would like you to experience the revitalizing and intuitive hospitality for which we are known. We are committed to maximizing each guest's experience through our personalized hospitality, and we are thrilled to read your generous comments about Aurora. Become an iconic feature in music from the islands for a 2021 or even 2022 getaway relax. Specially prepared concoction using fresh local ingredients King Charles III room designs the. Us great suggestions and was so nice as both Molokai and Lnai islands your evening colorful a... Is only intended as a guideline Maui starts off right perfect for a and! 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