Remember that you can send us your room preferences here waikiki@servatur.com. Kind regards, Yana Siaminskaya Reception Servatur Waikiki, The hotel has good facilities in a compact area. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We already booked to go back this summer, so come on August. The pool was heated to some degree but still very cold. Also noticeable was the rudeness of some of the guests, I'm sorry to say this but our observation was that the Brits on the whole were friendly and approachable however without meaning to be rude a significant chunk of other guests of differing nationalities were seriously ignorant. Own or manage this property? and also a map of the hotel. Near to almost everything on a walk distance. Which languages are spoken by the staff at Servatur Waikiki? We met some great people. free to use. There are coffee machines, soft drink, wine and beer taps in the restaurant and bar areas so you can help yourself spirit's and cocktails are available from the 2 bar areas. The lifts in our block were out of use for 2 days with only a service lift available and we often had to take the stairs to our room, not great with a baby in a pushchair. Best regards, Rayco Ortiz. The food was bland, lacked flavour, the veg was frozen and insipid, uninspiring. Tripadvisor performs checks on reviews. Just got back hotel is lovely rooms are a good size cleanliness second to non but no fridge or hairdryers and hunt a plug ,Food same for lunch as dinner in the dining room,could not understand the reasoning behind this,so you would not go back twice in one day,hence why we ate out a few times,staff lovely except some of the reception staff who had attitude,some of the entertainment dire..animation team work really hard and get everyone involved.Reason we would not go back is no air con in the rooms ..packed like sardines on the sunbeds and around the bar area.The hotel caters for a lot of Germans so you will not find a lot of British people there,this did not bother us as most of them are lovely..You could not be in a better area as everything five minutes away ..Our last, My wife and I had been to this hotel before together and I went solo last year.When I returned from last year's holiday,I wanted to go back and my wife decided to come too.So did her sister and husband and two friends of ours because I had said it was brilliant. Seasons of gastronomic selections served in our buffet and with cooking shows. We are sorry that your experience was not satisfactory. Can we have Mr Wippy every night , Dear family Corke, Thank you so much for choosing our hotel and for sharing your experience. Servatur Waikiki, Gran Canaria: See 3,441 traveller reviews, 2,865 candid photos, and great deals for Servatur Waikiki, ranked #40 of 135 hotels in Gran Canaria and rated 4 of 5 at Tripadvisor. The safe is. One of the hotel's key features is its pool bar. +34 928 773 880 waikiki@servatur.com Services and facilities Dining Rooms Yes, Servatur Waikiki offers airport transportation for guests. Dear guest, Thank you so much for your kind feedback. For us it was a 3 star, 3+ at a push. With a stay at Servatur Waikiki in San Bartolome de Tirajana, you'll be near the beach, just a 5-minute walk from Kasbah Shopping Center and 7 minutes by foot from El Salvador Ecumenical Temple. We were a party of 8 with 2 young kids. Only gripe. Our youngest guests can also take part in a children's entertainment programme which includes activities, crafts and sports. Food (including soup) not always that warm so suggest this is looked at. Claim your listing for free to respond to reviews, update your profile and much more. Polite and friendly at all times with smiles on their faces - they seemed genuinely happy to work there and be of service. The room was fresh and clean with new furniture and a new flat screen tv (Ch7- Sky News, Ch18 English Films 24/7, Ch25 English /US TV series 24/7), the bed was a bit on the hard side but extra pillows were delivered promptly. Our room was adequate if a little small, great. Best regards, Rayco Ortiz. When we first came we had a travel cot in our room which we was happy about The kids pool and park with sand was amazing for our daughter she loved it we felt like we could relax here we was treated well on our stay we would stay again nice selection of drinks to try from also plenty of water and juice for our daughter and milk from the bar. The rooms are clean, not very big but ok. Don't miss out on our large selection of snacks. 511 recently renovated, bright and modern rooms equipped with air conditioning. The food was bland, lacked flavour, the veg was frozen and insipid, uninspiring. Other highlights at this upmarket hotel include 2 outdoor pools, a poolside bar and a fitness centre. Possibly due to food or maybe a sickness bug within the hotel. Please see our partners for more details. Will be back again and again. Our buffet restaurant will awaken your senses in a modern, fresh and bright designer space. Food is good with themed nights for dinner, lunch in the main buffet is a bit hit and miss so we often had lunch in the snack bar which is good. A free shuttle service to the beach is provided. The hotel is in blocks so quite windy around the pool as not completely surrounded. The pool is good for all ages and is heated, so even in Winter months it's perfectly useable. Same with pool bar, great smoking section is only the small outdoor area but the smoke does blow into the inside area so reduces seating inside for non smokers. Our waitress Susanna was lovely and very helpful. Yana Siaminskaya Reception Servatur Waikiki, Great location, friendly staff, great vaule. The hotel is in blocks so quite windy around the pool as not completely surrounded. It offers an all-inclusive service and outstanding facilities: children's park, splash area, adults-only space and wellness area. THe Home Collection Hotels in Gran Canaria, THe Senses Collection Hotels in Gran Canaria, Gran Canaria Adults Only and Adult Friendly Resorts, Hotels near Shopping Centre CC Jardin del Sol, Hotels near (LPA) Airport De Gran Canaria. We were also an hour early for check in and he managed to get our room sorted early for us which was great! Yana Siaminskaya Reception Servatur Waikiki, Just returned from a stay at the Waikiki and honestly one of the best hotels I've stayed in. The rooms are decorated with lively and fresh colours and overlook the swimming pool or Playa del Ingls. . My biggest issue however was the rudeness of some staff members with a few notable exceptions. Almost everything is cooked in front of you, they have so many live cooking stations, so no big queues for food or anything. Does Servatur Waikiki have any great views? You are amazing. Claim your listing for free to respond to reviews, update your profile and much more. Our team is thrilled that everything met your expectations during your stay. Wifi is brilliant round the hotel grounds. Hotel was clean and staff very friendly. Servatur Waikiki, Playa del Ingles: See 3,433 traveller reviews, 2,837 user photos and best deals for Servatur Waikiki, ranked #40 of 135 Playa del Ingles hotels, rated 4 of 5 at Tripadvisor. Afternoon bingo, table tennis and shuffle board a hit with the children. Popular resorts such as Magaluf, El Arenal and Playa de Palma in Majorca and San Antonio in Ibiza have imposed a new rule at All Inclusive Hotels. Top-rated beach nearby. All inclusive was a bargain for this lovely hotel in a great location - food was great value and so tasty, Dear guest, Such a wonderful review of your stay in our hotel Servatur Waikiki. We had entertainment every night and there were other activities going on during the day. Check-in was quick & Staff we're very attentive. The bed was hard Every night was the same entertainment. We hope to see you soon again for a wonderful holiday. Public areas were also clean Food was good with a decent choice and was quickly replenished. Hello Mr. Damiens We are very happy with your nice report and very glad that you enjoyed your stay with us. But looking at next year again. The rooms are decorated with lively and fresh colours and overlook the swimming pool or Playa del Ingls. Nothing changed. All-inclusive room rates at Servatur Waikiki are available. Avda de Gran Canaria, 20, 35100, Playa del Ingls, Gran Canaria. Flasks of coffee with hot milk at breakfast which i loved. Sincerely hope to have the pleasure of welcoming you again on your next trip to Gran Canaria! Do not hesitate to contact us at waikiki@servatur.com to make us know your wishes and preferences. Quite noisy at night with inconsiderate guests screaming up the apartment blocks and outside in the childrens play area very early in the morning. See more questions & answers about this hotel from the Tripadvisor community. Low deposits from 29 pp. It is almost Christmas and as a result the place has filled up with young, Dear esspee2012, we are pleased to hear that you did not regret choosing our hotel for your holidays. Entertainment staff worked hard during the day - without pressurising anyone to take part in the events. It motivates us to continue with a good job. We have just returned from 10 days at this hotel and had a great time. Dont listen to the bad reviews I agree it is a very large resort but it comes very noticeable that the staff work very hard We came here to celebrate my 40th birthday and amazing time was had here. Drinks have been excellent, self service and at the pool bar other drinks served to order. Choice of teas and hot water flasks for others. Servatur Waikiki 4-star eco-friendly hotel At Servatur Waikiki, you can look forward to free water park access, a poolside bar, and a grocery/convenience store. What are some of the property amenities at Servatur Waikiki? Prices are provided by our partners, and reflect the total stay price payable through our partners, including taxes and fees that are known to our partners and which are due at time of booking. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Most of our summer clothes have gone home unworn. Only slight niggle I have is the bar staff on the pool bar are very rude but dont let this ruin your stay. Do not forget to contact us before you come to let us know your room preferences. Can we thank the maids on floor 4 tower D. Rooms 488 and 489. I would definitely visit this hotel again, THe Home Collection Hotels in Gran Canaria, THe Senses Collection Hotels in Gran Canaria, Gran Canaria All Inclusive Family Resorts, Gran Canaria All Inclusive Honeymoon Resorts, Hotels near Shopping Centre CC Jardin del Sol, Hotels near (LPA) Airport De Gran Canaria. Connie worked particularly hard and was very enthusiastic and energetic. Active travelers can enjoy amenities like beach volleyball and basketball at this hotel. . Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Can we have Mr Wippy every night , Dear family Corke, Thank you so much for choosing our hotel and for sharing your experience. Location is good just 15 minutes walk from the beach. more. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. In the name of all Servatur Waikiki staff, we hope to have a chance to welcome you one day. Large range of drinks on all inclusive as we as food , long as you arent fussy eaters. Although we had no kids with us the area for kids seemed very good with slides and kids pool. 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